Release Notes and Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PlayFootball Admin Operational
90 days ago
99.98 % uptime
Today
Login Page Operational
90 days ago
99.89 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Registrations Tab Operational
90 days ago
100.0 % uptime
Today
People Tab Operational
90 days ago
100.0 % uptime
Today
Approvals Tab Operational
90 days ago
100.0 % uptime
Today
Reports Tab Operational
90 days ago
100.0 % uptime
Today
Organisations Tab Operational
90 days ago
100.0 % uptime
Today
PlayFootball Participant Operational
90 days ago
99.97 % uptime
Today
Registration Flow Operational
90 days ago
100.0 % uptime
Today
Find a Product Tab Operational
90 days ago
100.0 % uptime
Today
My Registrations Tab Operational
90 days ago
100.0 % uptime
Today
Family Management Tab Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
99.89 % uptime
Today
PlayFootball Release Notes Operational
PlayFootball Known Issues Operational
PlayFootball Website and Finder Operational
90 days ago
100.0 % uptime
Today
PlayFootball Support Team Operational
90 days ago
100.0 % uptime
Today
Football Australia Learning Centre (Etrainu) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
PlayFootball Release Notes (12th of June 2026)
Resolved - Updated the Organisation Custom Report to include child organisation details when downloaded by a parent organisation.

Fixed a bug where linking a participant record to an account redirected the user back to the start of the registration flow

Fixed a bug where the breakdown of AKV vouchers (when rolled up) was displayed incorrectly in financial reports

This fix applies only to AKV vouchers used after the release. Existing vouchers may require manual clean up if needed.

Fixed a bug where a participant acknowledges a de-registration and they do not have a suspension attached to the profile, the active suspension pop up appears.

Fixed a bug where the relationship selection was always required when registering on behalf of a family member
Jun 12, 09:02 AEST
Jun 11, 2026
PlayFootball Scheduled Maintenance 11th of June
Completed - The scheduled maintenance has been completed.
Jun 11, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: 11th of June 2026

Time: 9:00pm - 10:30pm

Duration: 1 hour and 30 minutes

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release notes to follow.

Any issues please contact support@playfootball.com.au.
Jun 11, 16:00 AEST
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
PlayFootball Release Notes (5th of June 2026)
Resolved - Added “Participant Type” to the ITC report to show whether the participant is registering as a Professional or Amateur

Enabled manual date input on mobile for all date fields. Users will now be able to type these dates in without needing to use calendar.

Prevented draft registrations from continuing if the product is closed, at full capacity, or archived

Added the ability to switch the primary family member within a family
This feature is also available for regulatory admins

Added the ability to edit relationships for existing family members
This feature is also available for regulatory admins

Fixed a bug where the WWCC expiry date was not appearing in the All Detail Report

A hotfix has already been applied in production; this release includes the permanent fix.

Fixed a bug that prevented some Under‑13 non‑playing registrations from being approved

Fixed a bug where an AKV voucher was redeemed but the transaction was not recorded in PlayFootball when it reduced the fee to zero

For more details please view https://support.playfootball.com.au/support/solutions/articles/22000295592-system-release-notes-5th-of-june-2026
Jun 5, 10:51 AEST
PlayFootball Scheduled Maintenance 4th of June
Completed - The scheduled maintenance has been completed.
Jun 5, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: Thursday, 4 June 2026
Time: 10:00 PM – 12:00 AM AEST
Duration: 2 hours

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release notes to follow.

Any issues please contact support@playfootball.com.au.
Jun 4, 19:05 AEST
Jun 4, 2026
PlayFootball Sign in error
Resolved - This incident has been resolved.
Jun 4, 10:16 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 09:47 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 08:51 AEST
Investigating - We are currently investigating an issue where both admin and participants are unable to sign in to PlayFootball.
Jun 4, 07:36 AEST
PlayFootball Scheduled Maintenance 3rd of June
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: Wednesday, 3 June 2026
Time: 9:00 PM – 1:00 AM AEST
Duration: 4 hours

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance.

Any issues please contact support@playfootball.com.au.
Jun 3, 15:07 AEST
Jun 3, 2026
PlayFootball Release Notes (3rd of June 2026)
Resolved - Updated the payment summary to provide a clearer breakdown when an external voucher (Active Kids Vouchers/Ticket To Play) is applied, showing exactly how much the voucher has reduced the payable fee, rather than just displaying the voucher’s headline value.
Jun 3, 09:11 AEST
Jun 2, 2026
PlayFootball Scheduled Maintenance 2nd of June
Completed - The scheduled maintenance has been completed.
Jun 2, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 15:39 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: Tuesday, 2 June 2026
Time: 10:00 PM – 11:30 PM AEST
Duration: 1 hour 30 minutes

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance.

Any issues please contact support@playfootball.com.au.
Jun 2, 15:16 AEST
Jun 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage