PlayFootball Release Notes (15th of October 2026)

Incident Report for PlayFootball

Resolved

Displayed the name of the parent organisation on the Organisation Details page

Implemented a fix to prevent duplicate participant records from being created when a session issue occurs during registration. Participants will now be redirected to sign in again and can continue their registration without creating duplicate participant records.

Updated Find a Product to default to an Organisation search when no organisation has been pre-selected. Where an organisation has already been selected (e.g. via Club Finder), the search will remain defaulted to Product search

Removed the service fee line from all payment screens

Hidden the service fee section from receipts where no service fee was charged

Added a retry screen when the payment iframe fails to load within 20 seconds

Fixed a bug where the external voucher discount breakdown was displayed incorrectly when an external voucher was used with the “Regulation Fees Only” payment option

Fixed a bug where Admins were unable to roll over a private registration type to a different season

Fixed a bug where guardians were unable to upload a WWCC on behalf of a family member during the registration flow

Fixed a bug where guardians were unable to request a WWCC Exemption on behalf of a family member through the Family Member Profile

For more details please view > https://support.playfootball.com.au/en/support/solutions/articles/22000297021-system-release-notes-15th-of-october-2026
Posted Oct 15, 2026 - 09:33 AEDT
This incident affected: PlayFootball Release Notes.