New coaches and referees unable to register for courses

Incident Report for Play Football

Resolved

This incident has been resolved.

Posted Dec 16, 2019 - 12:05 AEDT

Monitoring

The root cause of this incident has been identified and addressed: incorrect registration period prevented successful registration of new Play Football participants to the Competition Management system.

To fully resolve the problem, our Competition Management vendor is re-running the sync of people who registered as new Play Football participants between 1st and 9th of December.

Posted Dec 09, 2019 - 14:20 AEDT

Investigating

New Coaches and Referees registered within the past week are currently unable to proceed to registering for courses at the Play Football event registration site. We are investigating.

Posted Dec 06, 2019 - 14:22 AEDT

This incident affected: Gameday Competition Portal.