Release Notes and Status

All Systems Operational

PlayFootball Admin Operational
90 days ago
100.0 % uptime
Today
Login Page ? Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Registrations Tab Operational
90 days ago
100.0 % uptime
Today
People Tab Operational
90 days ago
100.0 % uptime
Today
Approvals Tab Operational
90 days ago
100.0 % uptime
Today
Reports Tab Operational
90 days ago
100.0 % uptime
Today
Organisations Tab Operational
90 days ago
100.0 % uptime
Today
PlayFootball Participant Operational
90 days ago
100.0 % uptime
Today
Registration Flow Operational
90 days ago
100.0 % uptime
Today
Find a Product Tab Operational
90 days ago
100.0 % uptime
Today
My Registrations Tab Operational
90 days ago
100.0 % uptime
Today
Family Management Tab Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
PlayFootball Release Notes ? Operational
PlayFootball Known Issues Operational
PlayFootball Website and Finder ? Operational
90 days ago
100.0 % uptime
Today
PlayFootball Support Team ? Operational
90 days ago
100.0 % uptime
Today
Football Australia Learning Centre (Etrainu) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 28, 2025

No incidents reported today.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Resolved - The release of a new feature, the ability to recall a draft registration. So that when a participant starts a new registration, the system will prompt if they already have a registration (for themselves or their family members) for the same product and allow them to either resume or continue and pay instead of creating a duplicate

As a result of this change the 'Edit Registration' button has been updated to 'Resume' and 'Continue and Pay Registration' has been updated to 'Continue and Pay'

For more details please view > https://support.playfootball.com.au/support/solutions/articles/22000293383-system-release-notes-25th-of-november-2025

Nov 25, 07:58 AEDT
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Resolved - Automatically sending participants a confirmation email for refunds after FA approves the refund finalisation ticket

The amount displayed in the email is exclusive of transaction fees. Refunds for 2025 may still include transaction fees.

Updated the refund report so that:
Refund requests with Cancel and Decline status are no longer filtered out
Added ‘Date Processed’ and ‘Total Refunded’ columns

Updated the refund status pop-up:
Displays the date when the request was updated
Updated Finalised Message Text to show the date processed by FA and allow up to 7-business-day for the refund to appear in bank account

Added a Transaction Type column in the ledger to indicate whether a transaction is a payment or refund

Added a Transaction Type column in the Disbursement Report to indicate whether a transaction is a payment or refund


Updated the season filter in the system to 2026


Added a season filter to the ledger, defaulted to 2026

For more details please see > https://support.playfootball.com.au/support/solutions/articles/22000293358-system-release-notes-21st-of-november-2025

Nov 21, 09:11 AEDT
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - Update to all the payment screens for better user experience. This includes:

Moving the voucher section underneath the payment option

Payment Summary now scrolls with the screen

Card detail section is renamed to Payment method

The ‘Submit and Pay’ button is renamed to ‘Pay with Card’

Both the Cancel button and the Pay with Card button are moved from the top-right corner to the bottom of the input fields for card details

When there is no fee to be paid (e.g., $0 product or fee reduced to $0 due to a voucher), the payment screen now still displays the fee details and payment summary instead of showing a generic label that no payment is required

For more details please see > https://support.playfootball.com.au/support/solutions/articles/22000293261-system-release-notes-18th-of-november-2025

Nov 18, 08:08 AEDT
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.