The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow.
Resolved -
Updated the product enrolment refresh so blank rows no longer appear when it updates overnight.
Added the ability for FA & MF Admins to cancel refund requests
Upgraded the mobile number validation library so newer mobile numbers (e.g., 0495 111 111) are accepted
Removed the instruction about needing sensitive documents to be physically sighted from the Getting Started section to avoid confusion that these need to be uploaded during the flow
Removed the default season filter from the Lapsed Registrations tab so all lapsed registrations are displayed
Updated the “Lapsed” column in the Lapsed Registrations tab to “De‑registered” and now display the date the registration was de‑registered (This will be blank if the registration was never de‑registered before becoming lapsed.)
Updated the logic used to display the Registered Date and Approved Date in the Lapsed Registrations tab to ensure the correct dates are shown instead of invalid dates or season defaults
Fixed a bug where the FA Finance Forecast Report was exporting the next disbursement period using UTC instead of Sydney time (e.g., downloading the report on Wednesday before 11am AEDT would still show Tuesday’s disbursement period because it was still Tuesday in UTC)
Fixed a bug where mandatory multi‑selection dropdown Additional Questions had no error handling
Completed -
The scheduled maintenance has been completed.
Mar 9, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Monday, 9th of March 2026
Time: 5:00 AM – 6:30 AM AEDT
Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system release during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the release. Any issues please contact support@playfootball.com.au.
Mar 6, 21:36 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 6, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Friday, 6th of March 2026
Time: 5:00 AM – 6:30 AM AEDT
Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow. Any issues please contact support@playfootball.com.au.
Mar 5, 16:33 AEDT
Resolved -
Released the automated Football Account generation flow for coach and referee registrations that require access to Football Australia’s Learning Management platform Added a label under the contact email field in the Registration on Behalf flow to highlight that the email must belong to the participant so they can access the Learning Centre. Front‑end label only — no validation is done to check whether the guardian and participant share the same email.
Updated the confirmation screen with instructions outlining what happens next for coach and referee registrations Introduced automated emails (based on the participant’s email) with instructions — either “no action required” or “action required,” depending on their situation Participant’s email does not have a Football Account → The system will automatically create an account and send an Action Required email with steps to complete the account setup. Participant’s email already has a Football Account linked to the same participant record as the coach/referee registration → A No Action Required email is sent. Participant has a Football Account but no participant record linked → The system will automatically link the participant record and send a No Action Required email. Participant’s email is already linked to a different participant record → An Action Required email is sent with instructions to unlink the incorrect record and link it to the correct participant. Added the ability for participants to unlink a participant record from their account.
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow.
Resolved -
Removed the Decline button from the Bulk Approval flow and made it a separate option to avoid accidental declines
Reverted the age exemption logic so it is now calculated based on the participant’s age at the time they register
A warning will now display on exemption tickets if the participant will be over the state’s age exemption limit by the season measurement date
Added product name as a searchable term in the All Registrations tab
Updated the refund report to return the below new statuses in the Request Status column:
Requested – Not all related Refund Approval tickets have been actioned yet.
Reviewed – All Refund Approval tickets have been actioned, and FA has not yet actioned the Refund Finalisation ticket.
Approved – FA has approved the Refund Finalisation ticket, and there is no adjustment to any organisation refund amount (full refund).
Partially approved – FA has approved the Refund Finalisation ticket, and there is an adjustment to an organisation refund amount (not a full refund).
Declined – All organisations have declined the refund.
Canceled – The refund request has been canceled.
Updated the Financial report to prevent duplicate rows when multiple transactions exist for the same registration
Added a daily event to refresh the multi‑use voucher “used” counter
This will only apply to multi‑use vouchers that start on or after 01/12/2025. The refresh is based on transactions that successfully record the voucher being used. Any voucher use that occurs during a rehydration (where transaction details are not fully captured) will not be included in this count.
Added an “Engagement Type” column to the Lapsed Registrations tab to display whether participant was registered as a professional or amateur status.
Fixed a bug where failed disbursements were no longer updating the transaction status to “Failed”
Completed -
The scheduled maintenance has been completed.
Feb 27, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Friday, 27 February 2026 Time: 5:00 AM – 6:30 AM AEDT
Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow.
Resolved -
Reordered the steps in the registration flow so the Verify Identity step comes before Additional Questions
Fixed a bug where Admins were unable to delete additional questions when toggling ‘No’ for “Would you like to add your organisation’s own additional questions for your participants?”
Fixed a bug where the capacity limit was not incrementing after a participant registered and paid. There may be a few seconds’ delay before the capacity updates. The capacity not incrementing for products with no fee is still an outstanding issue
Completed -
The scheduled maintenance has been completed.
Feb 25, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Wednesday, 25 February 2026 Time: 5:00 AM – 6:30 AM AEDT
Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow.