Release Notes and Status

All Systems Operational

PlayFootball Admin Operational
90 days ago
99.98 % uptime
Today
Login Page Operational
90 days ago
99.89 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Registrations Tab Operational
90 days ago
100.0 % uptime
Today
People Tab Operational
90 days ago
100.0 % uptime
Today
Approvals Tab Operational
90 days ago
100.0 % uptime
Today
Reports Tab Operational
90 days ago
100.0 % uptime
Today
Organisations Tab Operational
90 days ago
100.0 % uptime
Today
PlayFootball Participant Operational
90 days ago
99.97 % uptime
Today
Registration Flow Operational
90 days ago
100.0 % uptime
Today
Find a Product Tab Operational
90 days ago
100.0 % uptime
Today
My Registrations Tab Operational
90 days ago
100.0 % uptime
Today
Family Management Tab Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
99.89 % uptime
Today
PlayFootball Release Notes Operational
PlayFootball Known Issues Operational
PlayFootball Website and Finder Operational
90 days ago
100.0 % uptime
Today
PlayFootball Support Team Operational
90 days ago
100.0 % uptime
Today
Football Australia Learning Centre (Etrainu) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026
Resolved - Updated the order of identity document options so that Drivers Licence is no longer the first option in the list

Updated access permissions so Member Federation and Association Admins can acknowledge De‑Registration Acknowledgement tickets

Enabled school details to be entered for minors registering for non‑playing products

Updated the marketing opt‑in section to display the correct organisation name for products linked to secondary parent organisations.

Removed a non‑functional Refund Approval checkbox that could sometimes appear on de‑registration tickets

Prevented duplicate de‑registration requests from being submitted for the same registration unless the previous request has been declined

Moved nationality and country of birth values into the database to allow easier maintenance and updates

Introduced a redirect to ensure users access PlayFootball through the official registration.playfootball.com.au domain, preventing sign‑in issues caused by using older URLs

Updated the Profile Photo button label from “Upload Again” to “Change Photo”

Updated the Minor ITC trigger logic so it only applies to participants aged 10–17

Fixed a bug that caused failed record merges to be marked as “Merge Unsuccessful” instead of remaining in a Pending status

Additional enhancements and fixes are planned, including support for re‑trying unsuccessful merges, improvements to merge validation logic, and a data update to correctly reclassify existing pending merges that have already failed.

Jul 24, 08:52 AEST
Jul 23, 2026
Completed - The scheduled maintenance has been completed.
Jul 23, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: 23rd of July 2026
Time: 9:00pm - 10:00pm
Duration: 1 hour

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance.

Any issues please contact support@playfootball.com.au.

Jul 23, 13:40 AEST
Jul 22, 2026

No incidents reported.

Jul 21, 2026
Completed - The scheduled maintenance has been completed.
Jul 21, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: 21st of July 2026

Time: 9:00pm - 10:00pm

Duration: 1 hour

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance.

Any issues please contact support@playfootball.com.au.

Jul 21, 13:50 AEST
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - Updated the All Detail Report and Participant Report to prevent duplicate rows when an Admin has roles across multiple organisations

Added the foundation for a warning message reminding participants not to upload sensitive identity documents when uploading a profile photo for the first time (This warning is not currently visible due to the recent Profile Photo release and will be included in a future update)

Aligned Association and MF Admin‑requested de‑registration requests to Clubs with the standard de‑registration process, including participant acknowledgement and routing approval tickets to the direct parent organisation

Fixed a bug where registration open and close dates, and payment options, were not updated when the parent registration type was updated

This does not update existing registration type changes and will be addressed as part of a future data cleanup activity.

Fixed various user interface issues on the Football Type Offerings tab and related pop‑ups

Fixed a bug where users accessing a product link while not signed in were not redirected back to the product after signing in

Fixed a bug that prevented Admins from completing an individual Pay on Behalf payment after the payment had already been processed

For more details please see > https://support.playfootball.com.au/en/support/solutions/articles/22000296013-system-release-notes-17th-of-july-2026

Jul 17, 09:18 AEST
Jul 16, 2026
Completed - The scheduled maintenance has been completed.
Jul 16, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: 16th of July 2026

Time: 9:00pm - 10:00pm

Duration: 1 hour

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release notes to follow.

Any issues please contact support@playfootball.com.au.

Jul 16, 14:01 AEST
Jul 15, 2026

No incidents reported.

Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 AEST
Scheduled - Scheduled Maintenance – PlayFootball System Unavailable

When: 14th of July 2026

Time: 9:00pm - 10:00pm

Duration: 1 hour

The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release notes to follow.

Any issues please contact support@playfootball.com.au.

Jul 14, 11:19 AEST
Jul 13, 2026

No incidents reported.