Resolved -
Updated WWCC Exemption tickets so that uploaded files for “Other Exemption” are now displayed directly in the ticket, without needing to open the supporting document section under the participant profile
Restricted the product dropdown when requesting an exemption so it only shows products for the participant whose profile is currently open (This prevents parents from accidentally submitting an exemption for their child that ends up attached to their own profile.)
Added “Verification Reference” as a mandatory field when requesting a Specific Profession Exemption
Added the Total Refund Amount for refunds processed offline to the “View Refund Status” pop‑up
Fixed a bug where the capacity count did not increase when a participant’s first payment was declined and they later submitted a successful payment
Fixed a bug where gender was incorrectly highlighted in the claim pop‑up, even though it is not required when registering on behalf of a new participant
Fixed a bug where manually refreshing the browser during the registration flow and then continuing caused an application error
Improved the error message displayed when applying a voucher (Organisation (system built), AKV, or Ticket To Play Tas).
Completed -
The scheduled maintenance has been completed.
Apr 2, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Thursday, 2 of April 2026 Time: 5:00 AM – 6:30 AM AEDT Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow. Any issues please contact support@playfootball.com.au.
Apr 1, 17:09 AEDT
Resolved -
Fixed an issue where some payments did not update related features — such as capacity counts — because the system was not correctly processing the webhook
Fixed a bug where Active Kids Vouchers were not voided after a failed payment
Mar 30, 08:52 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 30, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Monday, 30 March 2026 Time: 5:00 AM – 6:30 AM AEDT Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow. Any issues please contact support@playfootball.com.au.
Mar 29, 14:46 AEDT
Resolved -
Prevented bulk approval for registrations where the payment status is “Refund Requested”
Added a hidden registration group for Legacy MFC import types (Migration support only)
Blocked Club Admins from using “Copy URL” to register on behalf of participants as an Admin
Moved the school list into the database (instead of hard‑coded in the system) to make updates, additions, and removals easier
Fixed a bug where participants were not redirected back to the product after linking an existing participant record on their profile
Fixed a bug where Admins could not edit an approved registration type to remove all additional questions
Fixed a bug where delayed transactions were not updating their transaction status and date when the final tally amount was zero
Fixed a bug where the capacity limit field incorrectly marked the Details step as incomplete, even though it is optional for Regulatory Admin products
Mar 26, 08:08 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Thursday, 26th March 2026 Time: 5:00 AM – 6:30 AM AEDT Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow. Any issues please contact support@playfootball.com.au.
Mar 25, 14:48 AEDT
Resolved -
Fixed a bug where ITC is still getting triggered for participant that is a minor and selects never played football and nationality is not Australian
Mar 24, 08:55 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 06:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 AEDT
Scheduled -
Scheduled Maintenance – PlayFootball System Unavailable
When: Tuesday, 24 March 2026 Time: 5:00 AM – 6:30 AM AEDT Duration: 1 hour 30 minutes
The PlayFootball system will be undergoing scheduled system maintenance during the above window. As a result, PlayFootball will be unavailable and not accessible for the duration of the maintenance. Release Notes will follow. Any issues please contact support@playfootball.com.au.
Mar 23, 17:00 AEDT